Managed Services - Elixirr Digital

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Ensure safe operation and constant availability of your application.

Liberate your resources from activities that don’t directly contribute to the bottom line while still obtaining the highest performance from your critical data technology investments. Improve your efficiency and reliability with our support team 24×7 coverage. Optimise your resources and achieve cost savings followed by higher business results.

Our Guiding Principles and Values

Deep Expertise

Our team prides itself on broad functional and technical skills. When you work with us you get the benefits of 20+ years of client service and experienced staff.

Proactive & Custom Solutions

Backed by ITIL industry standards, we develop additional customised processes and automation. By providing frequent reports, we ensure every process and change is covered and approved.

Continuous Optimisation

Our team will partner with you and your organisation to help monitor and identify areas for improvement and optimisation.

24/7 Coverage

Scalable staffing to support incidents and requests, monitoring & alerting, and nightly data processing to ensure successful stability of your data platform.

Our managed services lifecycle

1

Plan

Starting with a strategic alignment and plan to understand business requirements and how those map to technology solutions that drive outcomes.

2

Build

Based on requirements of the plan, we deploy a set of technologies to help support the business objectives for Elixirr Digital or your team to operate.

3

Operate

After deployment of new technologies, we transition to operational support or provide you a set of tools to operate the new production environment.

4

Optimise

Optimise the ongoing operations, datasets and reporting functions to help your business more efficiently take advantage of your investment and create savings.

We're here to help

At Elixirr Digital, we provide managed services that give you peace of mind, so you can focus on what matters most. Our team ensures your digital platforms remain secure, reliable, and optimised, long after launch.

We take a proactive approach to support and maintenance, combining responsive service with deep technical insight. Whether you need round-the-clock monitoring, performance tuning, or helpdesk support, we tailor our services to match your operational needs.

Our offering includes hosting and infrastructure management, CMS support, incident response, performance optimisation, and ongoing enhancements. With clear SLAs and a dedicated support team, we help you maintain digital excellence over time.

Start the conversation

Let’s work together to keep your digital operations running smoothly, without surprises.

Contact us today to find out how our managed services can support your business.

Case studies

View all case studies

Case Study

Taco Bell

Redshift data warehouse optimized to support a broad array of analytic functions to drive intelligent business decisions.

Food & Drink

|

Managed services

Case Study

Dianomi MCR

Dianomi wanted to migrate their entire platform, which included 20 Centos VMs and MySQL database, to AWS.

35 %

decrease in hosting costs

10 %

savings with a rightsizing programme

Technology

|

Data and Analytics

Managed services

Case Study

Burger King

Performance tuning and regular database maintenance led to considerable reduction in average query times.

84 %

faster average query times

< 5 mins

response time to severity 1 issues

Food & Drink

|

Managed services

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Contact us

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Who we are

Explore how our culture and expertise fuel digital innovation.