Why choose our social media listening service?
Holistic Social Media Monitoring
Track mentions of your brand across all major social media platforms, blogs, forums, and news outlets using cutting edge social listening tools.
Audience & Demographic Insights
Understand who is talking about you by extracting demographic information and target audience profiles.
Competitor Social Intelligence
Compare share of voice, sentiment, and mentions against competitor social activity.
Sentiment & Trend Analysis
Uncover audience sentiments, identify emerging topics, and spot potential crisis management triggers before they escalate.
Influencer & Media Mapping
Spot influential voices and media coverage that shape public opinion, opening up opportunities for outreach.
Data Driven Marketing Strategy
Use insights from social media monitoring and media coverage to optimise marketing strategy.
How we compare to competitors in social media listening
We have studied the market, including platforms such as Brandwatch, Mention, Sprinklr and Hootsuite. Here is how we stand out:
We're here to help
With years of experience in analysing data, monitoring social media activity, and enhancing customer experience, we are best placed to help you navigate the ever-changing social landscape. We work closely with you to deliver data-driven recommendations tailored to your brand, ensuring you respond effectively to every conversation that matters.
Start the conversation
Unlock the power of social media listening to drive your marketing strategies forward. Contact us today to start making data-driven decisions.
What our client said
Case studies
Case Study
A UK Local Authority
Innovating and inspiring in the face of digital advertising challenges.
increase in leads year-on-year
reduction in cost per acquisition (CPA)
Case Study
Uber Boat by Thames Clippers
Combining a variety of digital marketing activities and services to drive website traffic and generate revenue.
increase in organic sessions
increase in site revenue
Case Study
Tommee Tippee
Providing varied digital marketing support while transitioning from 3rd party distribution to direct-to-consumer.
increase in online revenue overall quarter to quarter
increase in YoY PPC revenue
FAQs
Social listening helps track conversations and trends around your brand, providing insights that help shape marketing strategies, improve customer experience, and drive effective content planning.
We use KPIs like conversion rates, bounce rates, and user engagement metrics, utilising tools such as Google Analytics, Hotjar, and Optimizely. Our data-driven approach ensures statistically significant improvements for continuous growth.
While monitoring tracks direct mentions and interactions, social listening digs deeper into the broader conversations, identifying trends, sentiment, and context that can impact your brand’s reputation.
Yes, we use advanced social media listening tools to analyse data, track brand performance, and provide actionable insights tailored to your business goals.
Contact us
Reach out to discover how we can help drive your success.
Who we are
Explore how our culture and expertise fuel digital innovation.